Poor speeds when I can connect

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  • Updated 3 years ago
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Our Internet has been very poor! Very bad connection and when it is connected it is very very slow! Want a tech to come check this out or I will be changing my provider' please call 6083439565 any slight wind or rain makes us go offline so possibly needs dish aligned?
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Derrick Drinkwine

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Posted 3 years ago

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Diana, Viasat Employee

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Hi Derrick,  I'm sorry to hear your service has slow speeds.  In order to determine what may be causing it, please send your account and contact information to exedelistens@viasat.com.  If we need to schedule a service call we will do that. You can also call Exede Customer Care at 855.463.9333 for immediate support.