I am VERY upset with you taking down an internet page and putting your survey there. I have taken your survey, and yet it still randomly pops up. PLEASE stop this or tell me how to stop it.
Hello, Heather, We do not post random surveys for our customers. This is phishing or malware. as Old Labs suggested. Please send us a copy of the email including where is was generated from (web address, email address) so we can put an end to it. Send it to firstname.lastname@example.org and include your account information as well.
I was getting these too up to a few days ago. My surveys were branded something like "Mellow Survey" and a quick Google search confirmed that this was malware and had nothing to do with Exede or ViaSat. The malware looks up your ISP based on your IP address and randomly redirects you to their "Take a survey about [your ISP here]" page. I think I managed to get rid of mine (time will tell), but I never did find clear instructions on how to do so. Good luck with yours!