please could someone take a look at my account and tell me where the data is being used

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  • Question
  • Updated 2 years ago
thought I had unlimited data
never had a problem
last 2 months used up in 2 weeks
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  • frustrated

Posted 2 years ago

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Photo of Bev

Bev, Champion

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Exede does not offer unlimited data, all plans are metered. What plan are you on? All plans allow you to continue using the internet after you run out of data but, at a slower speed, which may be slowest during peak usage hours for your beam, usually about 2 PM until 5AM.

If you would like a usage review to see how your data was used, email with your account and contact information and, request a usage review.