Phone service

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  • Question
  • Updated 10 months ago
  • Answered
Do you have any type of satellite phone service ?
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Ronald Krueger

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Posted 3 years ago

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J&J

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Yes there is a phone VoIP system that can be added to your Exede Satellite service.
Click this link for more information.
(Edited)
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Brad, Viasat Employee

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Yep. that link Craig provided should give you a good rundown on our VOIP services. If you need more information you can give us a call and we can get you connected with our sales team.
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Alice Harder

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I just have phone n internet
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Alice Harder

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my internet works but not the phone
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Bev, Champion

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Alice do you have Exede Voice or another VOIP like Vonage or MagicJack? If you have Exede Voice, make sure you have set up and activated your Exede Voice Adapter properly. 
http://help.exede.net/articles/General/How-to-set-up-your-Exede-Voice-equipment

http://help.exede.net/articles/General/Exede-Voice-ATA-Provisioning-Process

If you have done that and, are still having problems with Exede Voice, please call  855-463-9333 or, send an email with your account and contact information as well as a brief description of the problem you are having to exedelistens@viasat.com for further assistance.
(Edited)
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Christine Farris

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Yes but no landline and no cell service where I am at.
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Christine Farris

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I can't call out and no one can call me
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Brad, Viasat Employee

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Christine if you're trying to get help from Viasat please either initiate a chat with an agent at https://www.exede.com/contact-us/ (faster) or send an email to exedelistens@viasat.com (reply within 24 hours).

This forum isn't a live support method.
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Bradley

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Check into WiFi calling as well. My iPhone works with ViaSat.
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Christine Farris

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I have internet but NO phone