Phishing email from ritterdl@hughes.netwanting personal info.

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
I received an email from wanting me to update my billing information due to a problem with the last bill.

Be warned!!!
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Susan Burton

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  • Agitated

Posted 2 years ago

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El Dorado Networks

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Spam/Virus/Phishing Attempt.

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Exede Lindsey

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Hi Susan,

Thank you for reaching out to us concerning this information, that is for certain a scam – Phishing email. I would suggest updating your password for added security. Would it be possible for you to forward this email to us at, therefore we can send this evidence to our security department to investigate this email. Thank you 
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Susan Burton

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I have taken all these steps as this has happened to me before and I had to change my credit card because I was fraudulently charged for and other similar sites.

Fool me once...
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Bev, Champion

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I never respond to emails asking for personal or financial information. If I think it might be legitimate, I call the company that sent the email. I know when my billing card expires, I will call to update that when needed. A reputable company will never ask for your credit card, password or personal info in an email. They may send a notice asking you to call them to update your card if it is close to the expiration date but, they won't ask for it directly via email.