overhead useage adds up fast

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  • Problem
  • Updated 1 year ago
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0.6 gb jumped to 0.12 gb with the ethernet cable unplugged for a few hours .this adds up pretty fast. and before yall start saying" it has to catch up" this excuse is played out as I have "let it catch up" with the devices shut down then I wait 30mins until the lights go steady and stop blinking ,then unplug the Ethernet cable.
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James

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  • pissed off

Posted 1 year ago

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Old Labs (VS1-329-L12FZ)

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ViaSat could put an end to this claim by simply displaying the last date/time of synchronization on the usage meter display.  
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Bradley

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.6GB to .12GB is not going up.  
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Old Labs (VS1-329-L12FZ)

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Good catch - I barely ever read the "pull the plug" solution being offered ad nauseum.   
(Edited)
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Bradley

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Lol.
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Danielle Brennan

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James, you mom is telling you to take your meds again.
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Matt B, Viasat Employee

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James,

I agree with Bradley above, it sounds like your stated usage is incorrect.  Please send your account info to us at ExedeListens@viasat.com, and we'll see what's going on!