Our satellite hasn't worked in 2 days.

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
We have been unable to get online via our satellite since Saturday.
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Jennifer Pref-Derg

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  • inconvenienced.

Posted 3 years ago

  • 1
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david, Champion

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Have you called Exede?
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Diana, Viasat Employee

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Hi Jennifer,  Please give us a call at 855-463-9333 or send an email to exedelistens@viasat.com.  Include your account and contact information. We're here to help with any issue you have. 
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Not sure I would ever want to do business with Excede much less sign a 2 yr contract.
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Brad, Viasat Employee

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True. We never state we compete with cable or high speed DSL for this very reason. Exede is for customers that can not get those services. 
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Christine Conrad, Champion

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It appears that hotshot1 is under the false impression that everyone has access to ground based internet or DSL services. No one with access to ground based internet should even consider a satellite ISP. Please, leave the available bandwidth of the satellite providers to those of us who have no other option.
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Markgc, Champion

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I have been waiting 20 years for DSL and now it is obselete and will never come. Thank goodness for satellite internet.
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Lake Country Satellite

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Exciting things are coming through ViaSat Exede!! One day soon, we will compete!
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Youse guys should read more carefully. I was only commenting on data usage and all the people that seem to be complaining about data usage or over billing.

If I had all those problems I would find another provider.

I was looking at a house that might require satellite but now after reading many complaints it just isn't worth the problems.

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