Very dissatisfied with Excede. Worst internet service I have ever had. Customer service is a joke !! We have called numerous times with complaints on internet speed/data usage/poor connection and no help. They finally agreed to send out tech free of charge they told us but of course we were charged $95 for this and having trouble getting the charge taken off. It was worth the $105 charge to cancel services early out of contract but now have to deal with Corporate to try and get $95 charge taken off. Do not recommend Excede to anyone !!!