No internet since 3 AM DST

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  • Question
  • Updated 10 months ago
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After a storm the internet will not reconnect, the modem light is red and blue.
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Cherie Kuehlewind Guinn

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Posted 10 months ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Have you tried to reboot your modem? Unplug power supply from the power outlet for a minute or two, then power back up. This often will restore the internet.
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Matt B, Viasat Employee

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Try Steve's suggestion, and let us know how it did!  If you haven't already, check for damage to the dish and the cable run.  
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Dio Brando

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If you can access your dish, look for water/moisture in the feed horn/TRIA. 
Suspect after a storm.