No internet since 3 AM DST

  • 1
  • Question
  • Updated 12 months ago
  • In Progress
After a storm the internet will not reconnect, the modem light is red and blue.
Photo of Cherie Kuehlewind Guinn

Cherie Kuehlewind Guinn

  • 0 Posts
  • 0 Reply Likes

Posted 12 months ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3154 Posts
  • 2030 Reply Likes
Have you tried to reboot your modem? Unplug power supply from the power outlet for a minute or two, then power back up. This often will restore the internet.
Photo of Matt B

Matt B, Viasat Employee

  • 992 Posts
  • 492 Reply Likes
Try Steve's suggestion, and let us know how it did!  If you haven't already, check for damage to the dish and the cable run.  
Photo of Dio Brando

Dio Brando

  • 84 Posts
  • 28 Reply Likes
If you can access your dish, look for water/moisture in the feed horn/TRIA. 
Suspect after a storm.