No internet for 5 hours

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
"No internet" for the last 5 hours. I am sending this using my phone as hotspot. Is there a satellite problem? I have reset the modem several times and direct connected to my desktop. All lights are on on the modem.
Photo of Ronald Robertson

Ronald Robertson

  • 0 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 559 Posts
  • 235 Reply Likes

There are no outages at this time.

Please call Customer Care at 855-463-9333.  They can troubleshoot with you and order a service call, if needed.