No internet for 5 hours

  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
"No internet" for the last 5 hours. I am sending this using my phone as hotspot. Is there a satellite problem? I have reset the modem several times and direct connected to my desktop. All lights are on on the modem.
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Ronald Robertson

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Posted 8 months ago

  • 1
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Matt B, Viasat Employee

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Ronald,

There are no outages at this time.

Please call Customer Care at 855-463-9333.  They can troubleshoot with you and order a service call, if needed.