No full screen view

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  • Question
  • Updated 3 years ago
Shortly after moving to the new platform, I started having an issue with the view of my email. I have it set up to view my e-mail below the inbox. One day on my desktop computer at home, it just started only using half the screen to display, I have tried maximizing the screen, and also clicking on the border and trying to drag the edge out but nothing seems to work.I assumed it was something with my computer but this morning I am experiencing the same problem with my desktop at work. I have also tried restarting the computer with no success. How can I get my e-mail to use the entire screen to display?
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Ted Jaworski

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Posted 3 years ago

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Brad, Viasat Employee

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Hello Ted,

This is a viewing error we are seeing across the board. We determined it to be an error on the actual platform so that has been escalated to Zimbra and we are hoping to see that fix ASAP
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Steve Frederick, Champion

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Win 7 Home Premium, works fine in FF and IE, but not with Google Chrome.
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Ted Jaworski

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Don't know if it matters, but I access my e-mail on three different computers all using crome  and only two are not displaying full screen the third is fine. 
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Georgia Sisney

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I am using chrome.  Thanks guys!
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Dave Bull

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PB, Champion: I wish I could try that! My "Reading Pane" has totally disappeared! Yes, I'm using Chome w/Windows 7 and it's the same on 2 laptops. the change has totally fouled up our emails.Very unstable, confusing, frustrating. And let's not even mention the SPAM! (And I'm considered an "expert"!!). It certainly is taking much too long, for whoever is responsible, to correct these problems.
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Knight Rider

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For right now till they get it fixed stop using chrome for wildblue email. Use internet explorer or install Firefox and use it.
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Clarence Lemasters

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I was using Google chrome and was experiencing the half plane that every one is talking about. just downloaded fire fox and open my e-mail and got full plane on messages
think that chrome needs to update to fix this issue
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Georgia Sisney

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I changed from Google chrome to Microsoft Edge to get the full plane.