New Viasat Internet Mobile App Feature

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  • Article
  • Updated 2 years ago
  • (Edited)
Hi everyone!

Just wanted to let those of you with WiFi modems (so if you're using the Viasat/Exede WiFi Modem or the Viasat WiFi Gateway, that's you!) about a new feature in our mobile app that allows you to see which devices are connected to your WiFi.  It'll show you what devices have been connected over the last week, in order of data usage (from highest to lowest) as well as a very high-level breakdown showing what kind of data each device is using into video and web browsing/other. I've attached some screenshots so you can preview this new functionality. 

In a previous update, we also added a feature that allows you to remotely reboot your modem, regardless of whether we detect an issue or not, as well. I know that was a feature some of you were asking for, so I figured it may be worth mentioning. 

You can download the Viasat Internet mobile app on both the Google Play store (if you're running Android 4.4 or higher) and the Apple App Store (if your iPhone is running iOS 9.0 or higher).  Just a note -- the mobile app itself is only currently compatible with our Viasat WiFi Modem, Viasat WiFi Gateway, and Surfbeam 2 modem.  

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Lizzie, Viasat Official Rep

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Posted 2 years ago

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Alex, Viasat Corporate Communications

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Official Response
The app team leader just popped by to tell me some of the bugs mentioned here have been fixed. If you go to the app and update it, you should be good to go!