New to sat internet, the learning curve has been tremendous.
When one has been spoiled with a hard line DSL, 25mbps @ $40 a month (Century Link), and you go to live in the middle of nowhere (Chiefland Florida 32626), 1⁄2 mile from Manatee State Park, no viable cellular, sat tv and sat internet only, no hard wired cable tv, but there is AT&T landline, you learn to accept certain realities.
So based on customer satisfaction (or really which provider was the lesser of 2 evils) I chose Viasat.
I deliberately chose ( for $$ reasons, my wife and I are retired) the Unlimited Bronze 12mbps for starters. I knew I would run out of data, and did so within 21 days, there was an extra 4 days in the cycle as I didn’t start on the same day the cycle runs. I knew what would happen, and its as bad as the other customers said it was. >.400 mbps at “congested hours”.
I just want to know some things now, based on what I have read in these threads. Some of the info is not clear. So you have all these plans that all have the same fine print about the “prioritization”.
I am talking about the present one’s being sold, not the legacy one’s, I know there are different one’s in the mix. What effect do the Freedom and Liberty plans have on the system ?
Maybe it’s better to ask this way. Can somebody give me a sort of “pecking order” list from top to bottom on who gets priority data during “peak congestion hours” ? (after data cap reached)
It would be logical that the highest paying customers would get this priority and not have their service throttled. Ie. If you have the Platinum plan, wouldn’t you expect to have higher priority ? And if not, do the platinum people get the same degree of “throttling”, as I do at bronze level ? (after data threshold is reached) ?
I already understand (since my last career before I retired, was computer technology) what I needed to do to reduce data usage where streaming is concerned. My home is fortunate to have a TV library both in my video server at home (Plex) and optical discs, numbering in the dozens of series and thousands of shows. So I can easily augment streaming to reduce the data, and confine the usage to live sports and TV/Movie stuff we don’t already have. Being that we are baby boomers and stuck in the 50’s and 60’s, most mainstream services don’t have what we do, so what little they do have is what we watch. It was still easy to chew up the 40gb data.
Plus we obviously use the internet for email and shopping at amazon, but that doesn’t use much in the data category. We also learned about the Latency effect on now using the cell phone through wifi calling (btw it is not that good either, which is one reason we have to get a landline, reason 2, wifes’ medic alert , based on cell towers, no longer works here).
This brings me to question 2. I have read about the “sweet spot beams”, can anybody succinctly tell me how I know where my geo location fits into this scheme ? And if where I live is just plain detrimental ?
Lastly, if you have not exceeded your data cap, can you still be throttled during “congestion” ? And if so, why on earth would anyone choose a more expensive plan ?
Was it worth moving from a larger city 280 miles south of here, congested with people, cars and out of control growth, to come to this nowhere place ? Yes, albeit, we didn’t know about the “communications” problems beforehand. But going back to a simpler and quieter town, is very very nice.
Sorry for the long winded piece.