new modem upgrade

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i received a new modem but never even opened the box i dont want it and want to cancel my membership i now have will i be billed for early cancelation ?
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Glyndia Cannon

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Posted 4 months ago

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Old Labs (VS1-329-L12FZ)

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It depends on whether you've fulfilled any two year commitment you may have.

Regardless you need to call to cancel (it can't be done online). Everything you need to know however, is at:

You will need to return some equipment to avoid being charged for it.