Netflix throttled to 3.1 Mbps on Unlimited Gold 30 plan! Not enough for HD!? What is going on?

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So I have the Unlimited Gold 30 plan, which should be streaming HD on NetFlix and 720p on YouTube/Twitch.  But according to the NetFlix Speedtest at fast.com I'm only getting 3.1Mbps which isn't the >5 needed for HD.  YouTube also cannot run 720p without buffering.  And yet at AT&T speedtest my download speed is a whopping 38Mbps!  So it seems Exede is over-throttling my account for video streaming, unless there is some other explanation for the problem.  Anyone have another explanation??
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Jose Dundee

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Posted 2 years ago

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Old Labs (VS1-329-L12FZ)

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A while back there were a number of people testing the throttled speeds applied to videos and the consensus for Silver was that "detected" videos were being throttled to 1.5 Mbps whereas for Gold that it was 3 Mbps. So 3.1 Mbps on Gold is pretty consistent with prior reports.

In general, those should be good for 480P and 720P respectively. Some confusion stems from a lack of consensus on the term HD - 720P is technically considered "semi-HD" while 1080P is considered full-HD - 1080P is generally good to go at 5 Mbps. If you're able to stream 720P, it's probably what you signed up for. SD, HD, UHD, etc. are oversimplifications of a complex topic (some say marketing buzzwords like unlimited, optimized, speed vs bandwidth, throttling vs prioritization, etc.) 

Regardless, the Viasat thresholds seem to be tuned for Netflix adpative streaming algorithms (per-title encoding optimization). There's also some evidence to suggest that Viasat may be hosting Netflix OCAs (open connect appliance's) giving them even greater flexibiity in properly detecting video streams (at least when I run the fast.com speed test it pulls the test data off of an OCA hosted by Viasat despite a Netflix owned domain name, but nobody's actually verified where actual Netflix streams are being served from - I can't since I don't have a Netflix account and makes little sense on a 12GB plan anyway)    

Googling around on YouTube's adpative streaming suggest's their algorithms may not be as efficient as those of Netflix per title optimization since Youtube has a larger content base to draw from  - even some on land-based providers complain of  excessive buffering at 720P or higher.

No real answers given here, just some speculation as to what may be happening since I'm heading out to Redbox for tonite's entertainment delivered at 45 MPH with a ping time of about 20 minutes each way - I'll just get the DVD quality version since I don't have a Bluray player  - I'm pretty sure it'll play smoothly ;)
(Edited)
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Jose Dundee

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Unfortunately I'm not able to stream 720p on YouTube or TwitchTV without unwatchable buffering issues.  Have people been saying this is a common/universal problem with Unlimited Gold as well?
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Jim16

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Put youtube streaming on the "AUTO" setting.