Need help with unauthorized charges

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
one of your dealers used my debit card other than my payment was suppose to return it months ago, still hasnt and wont return my calls or messages. Before i call a lawyer tell me if you can fix it
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Teri L. Darling

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  • disappointed and angry now

Posted 3 years ago

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Teri L. Darling

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I need a reply to reply
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Old Labs (VS1-329-L12FZ)

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This public forum isn't staffed 24/7 - you'd do better to contact Customer Support directly. See the following for your options:

http://www.exede.com/customer-support/
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Brad, Viasat Employee

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Hi Teri,

Old Labs is correct, we only moderate it during business hours and isn't a live connection to Exede. If you haven't called already (fastest way to process refund) you can email us at exedelistens@viasat.com. I would advise calling though as that is a quicker way to get what you need. Number isĀ 855-463-9333