Need hourly report to track our usage for billing cycle

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Excede customers need a report we can run ourselves that will track our hourly usage over the month's billing cycle. This will allow us to determine if we have a problem on our end with usage.
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srauchle

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Posted 5 years ago

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Steve Frederick-VS1/Beam314, Champion

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If you use Windows, Networx is an excellent app that gives you usage in a variety of ways. It is free at http://www.softperfect.com/products/networx/
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ExedeEmerald

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Thank you Steve for sharing that free website! =) 
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ExedeEmerald

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Hi srauchle, I understand wanting to keep track of your data usage carefully. Right now at this time we do not have an hourly tracker, we do have the tracker you can check online daily. I know you can download a 3rd party tracker on your computer to track usage as well. If you ever have questions or concerns about your data you can send me an email at exedelistens@viasat.com and I will be happy to go over your data usage with you. =) 
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srauchle

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Gee, you don't have an hourly tracker? Maybe that is why I put in my request. Other providers do. So, my suggestion - make one. If you can show me my daily, you can show my hourly. Or perhaps you don't want us to do this so you can continue to inflate our usage and make us buy more. Guess I will be contacting those who can examine Excede and its business practices.
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Billy Hearnsberger

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She already reviewed my usage...
Unless you can tell me what sites I visited during that 3 hour time period that used that much data there is nothing you can tell me that can help me.  
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Exede Kimberly

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I cannot tell you what sites specifically, I can just use my experience to further explain your usage and help determine what is using the data in question. If you'd like me to see what I can come up with, I can always be reached at exedelistens@viasat.com. Thanks so much.
(Edited)
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A. Everett Neuman

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Hi Billy,
You sure you want to have your every surfing adventure; Tracked?

In my youth, I read a book about "Big Brother", he's knocking at our door's now! I don't think I would request some class action demand like that from anyone, let alone, Exede.

I us a tracking program called; BitMeter OS. It is made by a guy in the UK, does a real good job of tracking data by the minute. Here: http://codebox.org.uk/pages/tagged/BitMeter%20OS
 
It's a free-bee under the GNU General Public License.

My tracking matched Exede's spot on. I have no complaint, no lost gig's. But, ya, I would like more, like 50.

There are also many other programs mentioned on this forum, that will do the tracking and can be setup to match the timeline of your billing cycle. A lot of routers and or WiFi's have tracking built-in. Google it.

But remember who's knocking at the door. Don't wish for it.

Hope it helps,
Everett
(Edited)
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Billy Hearnsberger

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Everett I think you misunderstood me...I think I should be able to waive my right to privacy if I choose for the purpose of helping me solve my problem..Don't be so niave  to believe  the government doesn't already have the ability to do that..  
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A. Everett Neuman

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I just read where Home Depot got hacked for 53 Million email addresses and 56 Million payment card info.

I'm not naive, I'm on defence! I was naive in 68 when the government gave me a paid trip to the tropics. They were tracking me then, also.

As for privacy, it's your 4th Amendment, bend it as needed to suite your freedom.
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Old Labs (VS1-329-L12FZ)

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You may also want to check Satellite Restriction Tracker developed by one of the regulars over at Wildblue/Exede World. 
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JEP

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I use SRT and find it very useful.  You can also graph your usage relative to your data cap.  Looking at the attached plot, you can see my usage the last two cycles and when I applied for +5 GB additions.

 for 
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Mark Watkins

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I will try the softperfect mentioned by Champ. On hours tracking offered by Exede, how about couple more digits of usage accuracy? if daily allotment is 0.33 0.1 resolution does not help in troubleshooting data hogs.
Issue that Exede is not understanding; there are very few products or services that Americans purchase where we can not verify. A mechanic says he fixes your car AC you can test it. You use 0.33 per day and suddenly burn 3.0 Exede tells you some obscure field. Not a specific site nor device that burned you. How do you know Exede didn't make a mistake? I'm not really saying they did. But there are a number of automatic programs out there that could be sucking data and they are not easy to find and Exede does not offer exact help in finding them. I setup program and document download during free time. Both failed. How many reattempt downloads happened and did it cross into the pay time? I will send email and ask. Merry Christmas! Hope no one working replies today. Waiting for family to come. .
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JEP

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Steve - I hear they are rolling out an olfactory system for the new modem in 2016.  Probably around April 1st.
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Old Labs (VS1-329-L12FZ)

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I'll start working on the Scratch n' Sniff add-in (click to smell) for those who want to control it and avoid excess data usage but only for metered wireless connections - those on wired connections have data to burn.

http://www.businessinsider.com/internet-smells-ophone-startups-2014-3
(Edited)
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Mark Watkins

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Downloading Glasswire now.  Thanks for info.  Waiting until after midnight for free download.
Hope Glasswire monitor the WiFi to catch all traffic and not just the PC I'm using.  There are 4 other devices that connect to Wifi and  Exede.
Did you find Liberty option that much better?  I wait for free 12:00 to 5:00 for downloading programs or big files.  Switching to Liberty just means I'll hit the 10G limit.  I usually stay within the 0.33 daily limit.  But then hit a 2 or 3 G day and do not know how or way that messes things up.

Thanks again. 
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Old Labs (VS1-329-L12FZ)

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GlassWire only monitors traffic on the Windows 7, 8, 10 PC it is installed on. Ir does have the ability to remotely monitor another instance of GlassWire installed on another PC, but the free version only allows 1 additional PC to be monitored. The paid versions allow more than one.

Networx does allow monitoring traffic at the router level using SNMP, however very few consumer level routers support that protocol.

However many consumer routers do provide some form of traffic monitoring (although typically not at the detail level required to isolate a particular offender easily). Many routers also support installing third-party firmware (DD-WRT or TomatoUSB) - but doing the latter is not for the faint of heart.  

In addition some devices also provide a minimal breakdown of application data used.          
P.S. Sporadic 2 to 3 GB hits sounds like automatic operating system or application updates on one or more devices - the biggest two felons there are Windows Updates and Microsoft Office updates. 
     
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Mark, I do like the Liberty plan so much better than the Classic plan. I never used the LNFZ, but never download large files, except for OS system updates, and my Garmin map updates every 3 months. But it is nice when I do use more than my 10 GBs, speeds are still around 5 Mbps, which still allows unbuffered viewing of Netflix and YouTube videos. That 5 Mbps is still 10 times better than I ever got back in the old Wildblue days.  Whether or not Liberty is right for you depends on just how much you download each month, since as you go way over your plan limit, speeds will slow down even further since you are become a "heavy user" and fall to a lower priority level. However, on the other forum, users have still been reporting good speeds after they have gone over their plan by 50 GBs, so I am not sure what a "heavy user" is. Speeds of course are dependent on just how much traffic on your particular beam.
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CyberGhosT

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Netbalancer, found here: https://netbalancer.com/

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