I've been a customer for a long time. Paid my bill on time every month. My data usage has gone up and we have to keep adding data every month. There is no way we are using that much data. WHAT IS GOING ON? I want to get this corrected.
The same thing is happening to us. We were told that Excede's data plan would be plenty to allow us to watch a little Netflix every now and then, which is something we've never been able to do before. This is why we switched over to Excede. We have not changed our internet usage, yet we are going through our data plan within a few days! I absolutely feel like we've been scammed and am upset that we were lied to.