My speed average speed over 8 months 1.76, is this normal? .

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My speed average speed over 8 months 1.76, is this normal? I have had two techs do a home visit and said nothing is wrong but my speeds are really slow. Countless converstions and some screaming matchs with support. They say my speeds are very slow but cant find a way to fix it. Does anyone have any idea what the heck i should do? Just an fyi my computer tests speeds 24 hours a day every 15minutes, that is were my average speed comes from. My contract says high speed internet upto 25. I would poop a golden brick if i seen my speed hit double digits. Heck half the time i cant even get a whole number. So i know high speed and double digits are out of the question.
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James condy

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  • taken advantaged of

Posted 4 months ago

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Jim16

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What problems are you having James?  Speed tests don't tell us anything.  I would also suggest you stop having your computer do a speed test every 15 minutes.  That sounds pretty strange to me.
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James condy

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The problem is i pay $150 a month for high speed internet and i cant get enough internet to even check my email. The reason for the speed test every 15 minutes is because when you call into suport, even at 3 am or 8 am or 8 pm they say that my speed is slow due to "congested times". I was also told by support the congested time were normally around 4pm till midnight. My speed tests prove that no matter what time of day or night it maybe my speed does not increase. As a matter of fact my highest every speed was at 9:36 pm on april 1st. 14.96. Had to of been an april fools prank because i could not even open yahoo news. It timed out. But anyways i now noticed on the web site they have changed the wording on everyplan they offer. Maybe just maybe, enough people like myself have enough documentation to show what type of a scam this so called internt supplier really is and before they get sued in a hudge lawsuit by the thousands of people they have a breached contracts with, i guess they had to changs some wording. Oh yeah one more thing, its not my computer either, it goes with me to other places and never a problem.
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Deku (The #1 Hero Data Saver), Champion

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@Jim16 when you posted that gif... it kinda reminds me of me right now... cause i am like... ummm.... eating my chicken and drinking a big jar of hawaiian punch :3 i mean.. the punch i drink out of used to be an a peanut butter bar with 4lbs of it in it :3 but now... i just use it as putting my soda, or punch in it :3
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Deku (The #1 Hero Data Saver), Champion

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AWMAN!!! i hate this double post... -_-
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GabeU, Champion

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There's just nothing like brand new posters starting out with the proverbial rant and CAS threat.  I tend to let those go in one figurative ear and out the other.  

I need more Jolly Ranchers.  
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GabeU, Champion

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There's just nothing like brand new posters starting out with the proverbial rant and CAS threat.  I tend to let those go in one figurative ear and out the other.  

I need more Jolly Ranchers.  
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GabeU, Champion

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You jinxed me, Deku!  The darn double post days!  LOL.  

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