My Smart Phone has stopped updating the emails. Did any settings need to be changed.

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  • Updated 11 months ago
The last email update shown on my phone (and my wife's) is July 12
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Michael Tidquist

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Posted 11 months ago

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Old Labs

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There are numerous reports of this occurring on various Smart Phones and their operating systems. None appear to be ISP related although and ISP's SSL certificate changes or other changes have been noted to trigger it.

The solution's offered generally fall along the lines of forgetting the existing configuration (or deleting it) and re-establishing it. You may want to try that using the settings found at:

http://viasat.force.com/kb/articles/General/POP-IMAP-settings-for-Exede-and-WildBlue-email