My power light indicator on top of my Viasat only has the blue light but the two lines are not lit up. Should they be?

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  • Question
  • Updated 9 months ago
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They all use to light up blue but the two lines have no blue lights.
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Mark & Shelly Brown

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Posted 9 months ago

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Dio Brando

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Did you reboot it?
Copy paste this - 
http://192.168.100.1/?page=modemStatus

or click it, screenshot it and upload it here.
(Edited)
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Alan

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Try unplugging it. Wait ten minutes and plug it back in. If that does not help call customer support. I hope this helps.
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Mark & Shelly Brown

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Let me share some history.  I did call customer support and they said the lights did not have anything to do with the speed.  I unplugged the modem and plugged it back in, after about an hour.  All lights came on and my speed is great.  Thanks for all the help.
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Nathan Hart

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My modem is on a timer and is rebooted every morning. It’s off for 30 minutes before turning back on. Rebooting has had no effect on the WiFi lights. They will not turn back on.
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DAVE W4DRA

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I have the same problem here. I have rebooted, and reset it to factory and still no light plus I can't always connect to the wifi being 5 foot away. There is not a way to turn them off and on that I know of. Maybe the led blew out hell I don't know. The modem is only 2 1/2 weeks old. Whats next?