They all use to light up blue but the two lines have no blue lights.
I have the same problem here. I have rebooted, and reset it to factory and still no light plus I can't always connect to the wifi being 5 foot away. There is not a way to turn them off and on that I know of. Maybe the led blew out hell I don't know. The modem is only 2 1/2 weeks old. Whats next?