My modem calls random phone number without any one doing it!

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  • Updated 1 year ago
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Service calls random numbers. Then the people call me back and what do want!
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hoss

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Posted 1 year ago

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Brian, Champion

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That's one I've never heard of before.

Presumably, your modem is connected to a telephone line?

Or are you talking about Exede phone service?
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Matt B, Viasat Employee

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Hi hoss,

Yeah, that's a new one for me too.  Do you have our Voice service?  Can you please send us your account info to ExedeListens@viasat.com?  I can take a closer look that way.
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Bev, Champion

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It is possible that some shady telemarketing company, like Card Holder Services for example, is spoofing your number. I have had them do that to me. In fact, I have supposedly called myself. This has happened on my previous Exede Voice number, my old AT&T land line and, my cell number. I have also gotten calls form them that gave the caller ID of  friend or family member but, it was the telemarketing robo dialer.

I have never hear of Exede voice or any phone randomly dialing numbers - except the accidental pocket dial from a cell phone.

I have had limited success in stopping my number form being spoofed but, I do report the company for spoofing when it happens. So far they have not spoofed my ne Exede Voice number but, it is new - give it time, it may get spoofed as well.

I think this sounds more like a case of being the victim of spoofing than an Exede/Viasat issue.
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hoss

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Yes we have voice service and internet satellite
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Old Labs (VS1-329-L12FZ)

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Send the email requested to Brad above - he can probably verify to ensure it's not their problem.

But I have to agree with Bev, this sounds like caller ID spoofing where they're randomly selecting your phone number to spoof - all it takes is a simple App to do it and they're available on most App stores (like Google Play) for free - often marketed as prank dialers...

Robocallers have gotten "smart" enough to spoof caller id's in the same area code and exchange in hopes that someone will pick up since it's a local call...     
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hoss

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I was stand in driveway and my father cell phone ring it my house phone calling him nobody was in the house.The same thing happen today with another friend phone 10 miles away. He called and.a message on the answering machine .I returned his call on my cell phone.
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Bev, Champion

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That's what spoofing does. The caller ID will show whatever number the telemarketer is spoofing, in this case your number even though you or your phone is not actually calling the number the caller ID shows up on.

It is done by shady telemarketers and scam artists frequently and, it is illegal. Answer the call, I would bet it's a robot calling with an offer of lowering your credit card interest rates, probably Card Holder Service will be given as the name of the company that's calling - it's a scam Hang up, then report it here:  https://consumercomplaints.fcc.gov/hc/en-us/signin?return_to=https%3A%2F%2Fconsumercomplaints.fcc.go...
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Tony Quart

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Yeah I agree with Bev. This is spoofing technique. Luckily I think my number hasn't been used by those telemarketers/scammers to call people. With this method, they don't have to use their real numbers to call consumers and can freely break the TCPA law. I think you could do nothing about this for now. In the future, I really hope that the authority will ban the use of number spoofing for business. I have read so many complaints about this matter. Some people even sued company who use this technique to harass them by phone, like at http://www.whycall.me/news/my-4500-payday-from-a-telemarketer/. The authority should really think about this.
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Old Labs (VS1-329-L12FZ)

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Yep about the only thing hoss can do is hope that those receiving spoofed calls ID'd from him report them. But then they have to actually answer the call to determine who it is or else they're reporting him as the culprit - most don't leave a message.

It's gotten so bad for me at times, I simply don't answer from even some known numbers - if it's legit they'll leave me message.        
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