my modem & adaptor for VOip connection

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  • Updated 1 year ago
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my modem is old so I needed an adaptor for VOip connection, is another modem available that does not require the adaptor
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Diane Tesene

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Posted 1 year ago

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Jim, Champion

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Yes, the new wifi modem includes a built-in router and the Exede Voice adapter. It does cost extra however.
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Diana, Viasat Employee

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Hi Diane,  We do have a WiFi modem available but you will need to check to see the plan is available in your area. You can do that by accessing MyExede.net. You can view what plans are offered to you. If you need additional assistance, please send an email to exedelistens@viasat.com or call Exede Customer Care at 855.463.9333.
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Jim, Champion

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Diana, Can't you get the wifi modem regardless of whether you can get the boost speeds or not?
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Brad, Viasat Employee

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At this time it's just being offered with the speedboost.  We may offer an option in the near future but as of now that's the only way to get the modem with the built-in WiFi