My internet is getting slower and slower..i think my dish might need adjustment?

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  • Problem
  • Updated 7 months ago
Very slow internet
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Gail Bellmore

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Posted 7 months ago

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Gail Bellmore

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It is getting worse as the days go by, very slow streaming and lagging in games. I am thinking i need my dish adjusted
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xode0000, Champion

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If you call 855-463-9333, you can have the customer service representative there open a ticket to get a technician from the company that installed your Exede service to come out and look at your installation.  If you have Easy Care on your Exede account, the service call is no charge.

I would recommend that you have the technician look at everything, including the modem, cable from the modem to the dish, and the dish.  Once the technician is finished the web page for your modem at http://192.168.100.1 should show SNR as close to 10 as possible and no less than 6, and should show "Cable resistance" between "1 ohm" and "3 ohms."
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VeteranSatUser, Champion

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Performance is not related to dish alignment. But if you check the stats as noted above, see there are any issues with your installation.
(Edited)
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Judge and Jury

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If your speed gets to here,  you really have a problem.