My Download speed is 10.3 Mbps and my up load speed is only 0.13 Mbps Can you fix it?

I have disconnected the modem power and restarted the system twice.. speeds are still low especially upload speed

Tom Baunsgard

0 Posts
0 Reply Likes

Posted 2 years ago

2 years ago

Jim16

2270 Posts
1976 Reply Likes

10.3mbs is a great speed! Upload speed really shouldn't be a concern since it usually only involves sending a mouse click to the sat.

Comment

2 years ago

Exede Lindsey

1827 Posts
163 Reply Likes

Hello Tom,

Please send us your account and contact info to exedelistens@viasat.com or give us acall at 866.945.3258 Thank you

(Edited)

Comment

2 years ago

Tim Spake

412 Posts
214 Reply Likes

I could only wish, getting 98Kbps right now. You have it good compared to many. Still not what you paid for. I pay for 25Mbps and I am seriously pissed off with no customer service

Comment