My Download speed is 10.3 Mbps and my up load speed is only 0.13 Mbps Can you fix it?

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
I have disconnected the modem power and restarted the system twice.. speeds are still low especially upload speed
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Tom Baunsgard

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Posted 2 years ago

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Jim16

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10.3mbs is a great speed!   Upload speed really shouldn't be a concern since it usually only involves sending a mouse click to the sat.
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Exede Lindsey

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Hello Tom,


Please send us your account and contact info to exedelistens@viasat.com or give us acall at 866.945.3258 Thank you 
(Edited)
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Tim Spake

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I could only wish, getting 98Kbps right now. You have it good compared to many. Still not what you paid for. I pay for 25Mbps and I am seriously pissed off with no customer service