My Download speed is 10.3 Mbps and my up load speed is only 0.13 Mbps Can you fix it?

I have disconnected the modem power and restarted the system twice.. speeds are still low especially upload speed

Tom Baunsgard

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Posted 2 years ago

2 years ago

Jim16

2051 Posts
1770 Reply Likes

10.3mbs is a great speed! Upload speed really shouldn't be a concern since it usually only involves sending a mouse click to the sat.

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2 years ago

Exede Lindsey

1827 Posts
163 Reply Likes

Hello Tom,

Please send us your account and contact info to exedelistens@viasat.com or give us acall at 866.945.3258 Thank you

(Edited)

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1 year ago

Tim Spake

389 Posts
195 Reply Likes

I could only wish, getting 98Kbps right now. You have it good compared to many. Still not what you paid for. I pay for 25Mbps and I am seriously pissed off with no customer service

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