my blue lights are flashing on my internet box really fast and I don't know why. they have never done this before. can some one tell me why?

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  • Updated 1 year ago
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it has me worried that something is wrong with my box.
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Tessa Lawrence

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Posted 1 year ago

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THOMAS VITA

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it means its actually working ;)
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HMC1940

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Mine does the same thing when I'm online and getting and giving information. 
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Diana, Viasat Employee

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Hi Tessa,  The modem lights blink is an indicator it is working and linked between the satellite and your modem.  
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Old Labs

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However if all 4 lights are flashing in unison, it's an indication of a modem/tria fault (error) - note the status light, the top one, only flashes when a fault is detected and normally it's either on or off.

Sometimes it can be cleared by powering off the modem, waiting and powering it back on; if not corrected you may need to contact customer support.