Modem Status Page Satellite Icons... what do they mean? Mine has changed

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Earlier tonight about an hour ago my internet went down randomly... I thought well that's weird. So as I was watching it come back up on the modem status page I noticed that the satellite icon in the top right hand corner had changed from the far right one which is orange to the far left purple one now. Also, that my IP Address had changed as well.

Example here:



So my question is. Why would this change all of a sudden? I don't recall it ever changing before although it could have and I just have never noticed it until now.

Also, what do these 4 satellite icons mean? Can anyone give the answer please? I tried searching around the internet, but I could not come up with a solid answer as it seems a bit of a mystery to others not just myself.

Hopefully someone from exede can lift the veil on this mystery! :)

Thanks much ahead of time!
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Jordan

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Posted 4 years ago

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Old Labs

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The 4 icons, (each with their own color) represent beam polarity and frequency. There are two choices for polarity and two choices for frequency, hence 4 different icon possibilities. It's my understanding that polarity is fixed at install time (left or right), which might indicate that frequency is adjustable (high vs. low). Mine is usually purple but I've seen it go to orange (apparently orange is now the new purple) on a few occasions, but not a cause for any concern or really relevant to us as users.

Could even be related to some traffic shaping over the busy holiday period, I suppose.  

IP addresses are assigned dynamically and subject to change although mine rarely does (business customers pay extra for a static IP address).

  
(Edited)
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HMC1940

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Thanks for explaining that. I also wondered about it because my page changes sometimes too. Now can you explain why undwer Tria I don't have any number TxIF power dBm doesn't have any number.
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Old Labs

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I wouldn't be surprised if the roll out has been paused by now to address early issues as it was released into the wild. Some indication elsewhere that it may cause problems for AT&T Micro-Cell users, but we'll really never know. If so, we'll be going through another cycle once it's figured out - but that's just a wild guess, and some are wilder than others.   
(Edited)
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JEP

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Steve - I use Chrome also and it used to display the Tx IF power.  I don't know whether it was a modem upgrade or a Chrome upgrade that "broke" it.  You can get get Chrome to display the data by going to the screen size zoom and selecting up 10% then back down 10%.  
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HMC1940

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Thanks guys. You guys are the greatest for helping and kidding around too.  :-)
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Steve Frederick, Champion

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JEP, I never tried that, but then again, I really don't pay much attention to the tria page as long as everything is working smoothly and I have green check marks.

Have a Happy New Year's
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JEP

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Steve - I log my modem status every now and then to watch for a trend.  It's just a CDO thing I do.  (CDO is OCD, but I have to put the letters in alphabetical order.)
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ExedeKarmin

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Hi Jordan,

 This sounds like some information that my Technical Team can provide for you.  Please send me an email to exedelistens@viasat.com with your contact information and I will see what I can find out for you.  

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