LOL Everett I praise both Emerald & Kimberly they are both great! Emerald responded again a week later to see if I still needed help which Kimberly Resolved for me! I sent like duplicate e-mails because I didnt get a response from exede saying it was received by them!
Hi mferner, It was not a problem at all to send the follow up to make sure that everything was taken care of for you. If you ever have questions again please be sure to either let me or Exede Kimberly know and we will be happy to assist! =)