Meet the new social media team

  • 1
  • Announcement
  • Updated 3 years ago
  • (Edited)
Regular visitors to our forum may have noticed a new group
of Exede experts in the last week or so. We’re happy to introduce Exede Diana and Exede Lindsey, who make up the new social media team for Exede
and WildBlue services here at ViaSat. These moderators are based out of
our Denver office and will work closely with our customers looking for help as
well as with the entire Exede team here in Colorado.

The new team is planning to make response time even faster
than it was before, making our forums the go-to place for just about any help
you might need with your Exede or WildBlue service. And with ready access to
all the other experts here in Denver, they’ll have ready answers to just about
anything you can think to ask — or they’ll find out quickly. You can reach the
social team anytime at,
or by posting on this forum. 

Let’s meet the team:

Exede Diana

My name is Diana. I have been with ViaSat for three years in
the Customer Care department.  In the time I have been in this department,
I have enjoyed  helping people solve issues as well as interacting with my
colleagues. I love learning new things  and sharing them with others.
Reading and swimming are my hobbies, and I also enjoy cooking.  I was
raised in California and now enjoy life in Colorado.

Exede Lindsey

Hello all, my name is Lindsey. I have been with the Exede
family for two years. I truly enjoy assisting all of our customers and it’s a
pleasure to provide outstanding customer service. I am a family man with kids
and I have a strong love for music, building websites, and spending quality
time my children. 



Photo of Alex

Alex, Viasat Corporate Communications

  • 667 Posts
  • 286 Reply Likes

Posted 3 years ago

  • 1
Photo of Evil Duck

Evil Duck

  • 12 Posts
  • 18 Reply Likes
Fresh fish for the disconcerting ranting customers.

Your technology attributes will be strained and customer care will seem impossible at times.

Welcome to the forum, Enjoy.
Photo of Exede Beau

Exede Beau

  • 380 Posts
  • 74 Reply Likes
Thanks Evil Duck, I think? :)
Photo of Steve Frederick

Steve Frederick, Champion

  • 2472 Posts
  • 1516 Reply Likes
Welcome to Diana, Beau and Lindsey. Your team will have its challenges, but I'm sure you are up for that. Good luck, and most of all, have a good time too.
Photo of Exede Beau

Exede Beau

  • 380 Posts
  • 74 Reply Likes
Thanks Steve, you're a rock star in these parts! We're lucky to have you.
Photo of Diana

Diana, Viasat Employee

  • 2087 Posts
  • 351 Reply Likes
Thank you Steve. We appreciate all you do.