Match Hughes Net Prices

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Hughes Net is offering their 30gb plan for 69.99. I am not sure why Exede can not match this plan. Their download speeds are now 25mb as well. Seems like poor customer service to me. Why can you not match the prices?
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Jay Stiltner

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Posted 1 year ago

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Gwalk900, Champion

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Are you aware that the Hughes Gen5 30 GB is offered at $69.99 (plus lease fee and taxes) for a 12 month period and then goes to the regular price of $99.99 plus lease, taxes and any selected optional services?


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Jay Stiltner

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Yea I'm paying $143 every month for exede's 18gb plan. Are you aware of that?
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Brad, Viasat Employee

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In Re: Gwalk900- Always check the fine print on these things

As for the pricing, we don't have a price match strategy at this time. With that said, we haven't changed the price on our plans in quite some time (can't say the same about DSL/Cable prices which have a habit of changing annually or worse).

We do not know yet what prices or plans will follow our Satellite launch of ViaSat 2 next month but we will certainly announce that on here as well as exede.com 
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Duckman

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Thats because your prices are sky high to start with. Cable plans may have increased but they're still much cheaper with unlimited data. No one who can get data via cable would buy satellite service, even my 40GB of cell data is $60 cheaper a month than your 30GB plan.
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Alex, Viasat Corporate Communications

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We have some new plans and prices coming out at the end of the month. Enter your Zip code at www.exede.com around April 2 to see what's available in your area.
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Steve Frederick, Champion

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New plans showed up this morning in my area. I switched from my Liberty 18 GB to the new Liberty 50 GB for the same price I was paying, and as a bonus, there is now a 3 hour free zone, 3 a.m. to 6 a.m.

A big thanks to Exede for these new offerings.
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Jay Stiltner

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Mine has changed too! Proud of exede for the change!
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Nancy Wegner

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I see the new plans as well, but I'm not as excited. If I switch from my current to the new plan, I lose 2 hours of free zone time. On my current plan, I get 3-8 am free. I work from home and I'm an early riser, so this has been a great improvement. 3-6 means I lose 2 hours every day and I may be an early riser, but I only see being able to maybe use an hour of that window. Hughes offers 2-8 am--where I need it and I'm certain I wouldn't exceed the 50GB limit. They also mention Data Tokens to buy more premium data, though I honestly don't know what the entails or the cost...yet. They also offer some sort of data saver for videos--again, I'm not sure if this is a setting or something that Exede can do as well. Finally, Exede still exceeds the cost for Hughes during the first 12 months. I know Exede has unlimited plans (for LESS), yet they chose not to roll them out to us during this critical and strategic time. I think that bothers me more than anything. What Hughes did made sense since they were rolling this out fresh. What Exede did was simply try to match--and they didn't really do that--they are still offering a lesser plan. When, if ever, will they offer us unlimited? And it's just a matter of time before even 50GB/month just won't cut it with today's connected world. And I'd like the opportunity to buy more premium time if needed--at a price better than $10/1GB! $10 for 10GB might entice me.

Overall, I'm actually disappointed.   I don't EVER want to drop to the 1-5 mbps speed, so I'm still not crazy about the liberty plan. I understand from all of you currently on Liberty that this is a great improvement, but I never like the Liberty plan for my use from the beginning.

I will probably switch and try it since I can do so at will (which IS a great Exede feature), but I really am not as happy as I think they could have made me to ensure a loyal customer. I will still be reaching out to Hughes and thinking about what plan will really be the better choice.
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GabeU, Champion

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Yep.  There are now plans available in my area whereas I could not get Exede at all before. Still, I just upgraded my HughesNet to Gen5, so I'll stick with what I have.   It's nice that Exede is more available now, though the prices are quite steep.  After three months 30GB for $149.99?  No way.  
(Edited)
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Brian Shackelford

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If you do switch to Liberty, you may not be able to switch back.  Double check before making that decision.
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Brian Shackelford

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Let's hope these pricing changes and plans include a free zone or "bonus bytes".  I pay $129.00 / Month for 25 GB of data + Free Zone.  Liberty does not work for me as I have to have data in the evening and a 30 GB liberty plan doesn't work due to the fact that I set updates and such to run after midnight and this would kill my data usage.

Honestly a 50 GB plan with 50 GB "bonus" date is looking quite attractive right now.  Especially considering there won't be that many people on the new satellite for a while.

I know I should probably wait for the new Exede sat to go up, but honestly it has just been so long coming....

Is Exede looking to do anything with new plans in its most congested beams?  If so I may hang around.  If not, I guess I have a choice to make.
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Duckman

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Well if Exede doesn't get more competitive with Hughes I'll be switching. The normal price at Hughes for 50GB of data is $129 vs Exede's $154 for only 30GB of data. In addition Hughes offers another 50GB of data that is automatically used between 2am and 8am, that usage doesnt count against your 50GB of peak data. If you happen to use all that they then put you on the equivalent of Exede's Liberty pass for rest of the month. My problem with Exede is they brag about all the new cheaper capacity they'll have with new satellites then we get less for more, apparently because they really focus on providing capacity to commercial and military users. Consumers are at the bottom of the totem pole.
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outlaw2u2

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I just dumped Hughesnet,(15 Gigs daytime, 50 Gigs at 2:00 till 8:00AM $110:00, Exede Freedom 150 Gigs $105.00 I love my service
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Nancy Wegner

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You are lucky they offer this in your area. If they did in mine, I'd be a happy camper!
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Imma

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What were the speeds like at Hughes?
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Melitta Maria Powers

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Wow You are lucky I have only 30 and pay $166
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Jay Stiltner

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Yea they don't offer the freedom plan here even though we are in some of the most economically challenged areas in the country. That's where they stick it to people the most! Shame on you exede!
(Edited)
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Gwalk900, Champion

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Plan offerings are based on the economics of an area. They are instead based on the beam capacity of the beam covering a given geographic area.

 

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Gwalk900, Champion

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EDIT typo on above post:

Plan offerings are not  based on the economics of an area.


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Jeremiah Jones

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I was under the impression that exede and Hughesnet are the same company or owned by the same company
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Gwalk900, Champion

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No, they are not. In fact they are competitors in the satellite ISP arena.
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outlaw2u2

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I live in the country between Houston and Beaumont TX., no cable out here so satellite service is it. I thought Exede Freedom was offered just about every where.I am online in the morning and late afternoon. Mid day I with the cows or working on something! Exede is alot better then Hughesnet.
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Jay Stiltner

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Maybe where you live but they don't offer the freedom plan here. Hughes net is destroying them in my area.
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Imma

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I have Freedom with huge caps but it doesn't matter because it's so slow that speedtests time out sometimes.  No kidding.  And it's been like that for a couple of months and nothing works.  Nothing.  It's not my computer or virus (had it inspected thank you very much)    So, I don't care what they offer.   I saw someone post even when a new satellite goes up they will just oversell and repeat the process.  It is whatever Exede's idea of "fair use"  If they told everyone that the internet would be basically unusable between 5pm and 2am (actually it's most of time),  would you buy it?  No wait.  I want to pay the most for that kind of plan,  SOLD!  yep
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Alex, Viasat Corporate Communications

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We do have some new plans and prices out. Read more here.
(Edited)
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Steve Frederick, Champion

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Same here. There is a problem with that link
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Jim16, Champion

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Still doesn't work Steve.
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Steve Frederick, Champion

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Best way to see the new plans is to look at the Exede Dashboard or exede.com
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Matt F, Viasat Official Rep

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The link should work now. 

Exede Matt
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Steve Frederick, Champion

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Yes Matt, it is working now. Thanks.
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Brian Shackelford

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Just switched from Classic 25 to Liberty 50.  Now, my question of course is this:  Will it hold up?  Why can Exede offer it now and expect to be able to maintain capacity when it was not able to do so before?  I am optimistic and hopeful but have my concerns.  

I am on a very congested Beam and really truly hope this works for us.
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Brian Shackelford

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So before today connection on Exede classic 25 plan has been rock solid. Switched to Liberty 50 and been dropping internet all afternoon. Pings will work but dns queries fail. Modem says online but no dns resolution. Reboot a couple times and it starts working for a while. I am hoping this is a temporary thing but nightmares of problems past are reappearing in the road ahead.
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Dirk Dowstra

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Current plan comparisons and reviews published 05/15/2017
 http://www.reviews.org/internet-service/exede-vs-hughesnet/

... just sayin'
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GabeU, Champion

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Wow.  I think I made the right choice.  With that said, satellite is what it is, and at least we can get it where we live, no matter which company one goes with.  
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Russtytrucker

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reviews.org site posted above red flagged by McAfee webadvisor, guess I won't be reading that one.
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Dirk Dowstra

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That would be a "false-positive" as both Google and other AV software does not have a "red flag".
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Jim16, Champion

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The fine print on this "reveiws.org" site. Interesting.

"1. Material Affiliation.
It is advisable to assume that any mention of a product or service on this website is made because there exist, unless otherwise stated, a material connection between the product or service owners and this website.  When any website makes any recommendation of a product or service it is advisable to assume the possibility of a material connection or relationship with the owners of those products or services."

2. Product/Service Partiality.
Due to the material connection between the owner of this website and the owners of the products or services recommended here, it must be understood that a bias for these products or services might exist. These biases, although based on facts, could have developed because of compensation for such recommendations from the product or service owners although every effort has been made to provide accurate and true reviews of each product or service.

3. Compensation.
The owner of this website may receive compensation for recommendations made in reference to the products or services on this website. This compensation may be in the form of money, services or complimentary products and could exist without any action from a website visitor. Should you purchase a product or service that was recommended by this website, it is understood that some form of compensation might be made to the website owner. For example, if you click on an affiliate link at this website and then make a purchase of the recommended product or service, the website owner may receive compensation.
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Brad, Viasat Employee

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Also it is worth pointing out that the other satellite internet provider launched a new satellite last  year and are offering the plans based on that. We're launching one this week (after our original plans to launch last year). We are fairly certain we're going to raise the bar once we're able to announce plans. 
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Dirk Dowstra

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Nice try,  but most product reviews are compensated in some form or another. Also, you need to read the entire Disclosure agreement to understand how the "compensation" works:
http://www.reviews.org/about/disclosure-policies/

Affiliate compensation does not affect the inclusion of vendors in our reviews. We pride ourselves on our unbiased reviews, which are conducted independently of affiliate negotiations.

Unlike many of our competitors, we adhere to an internal policy that requires our writers and researchers to research a product or service before writing a review or giving an opinion. And only after our work is written are we able to contract into affiliate relationships and monetize our relationships with merchants.



While the posted review link is compensated by both Echostar and Viasat (see paragraph 3: Compensation- in a nutshell, if you click on an offered plan link from either company and you end up purchasing it, the website gets paid), ...
... the FCC however, is not.  Also, the FCC report is yearly, you won't get another FCC report until December 1, 2017.

Other Reviews:
[outdated]https://www.safesmartliving.com/exede-vs-hughesnet-vs-dishnet-vs-frontier/
also compensated:
"How do we keep this site running? This post may contain affiliate links — the cost is the same to you, but we get a referral fee. Compensation does not affect rankings. Thanks!"
[updated March 2017]https://satellitewerx.com/satellite-internet/
again compensated: https://satellitewerx.com/satellitewerx-com-affiliate-disclosure/

SatelliteWerx.com may receive advertising fees from the companies reviewed on this website and may receive referral fees in the event that visitors to SatelliteWerx.com uses an affiliate link to a 3rd party.
http://www.toptenreviews.com/services/internet/best-satellite-internet-providers/
[disclaimer] http://www.purch.com/advertising-disclosure/

https://www.moneysavingpro.com/satellite-internet/
[disclaimer] https://www.moneysavingpro.com/trademark-disclaimer/

... and so on. Unless you pay a subscription fee for Consumer Reports or look up "satellite internet complaints", you will find that almost all "reviews" are compensated. I chose Reviews.org because it links to both providers.

That being said, if Exede can give me a better bundled plan for our area, with better speeds and a better data limit monitor that will cost less than the $166 a month we are currently paying, I am all ears, if not then, ...
(Edited)
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Jim16, Champion

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"Nice try,  but most product reviews are compensated in some form or another."
So that makes it alright then?  Maybe in your mind it does.
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Gwalk900, Champion

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Well, it makes them subject to bias.
That leaves with user reviews and the fact that the skills and understanding of John Q Public can vary from A to Z.
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Dirk Dowstra

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Okay, look, let's try to look at it with a little understanding, okay?

I do not think some of you fully understand what is meant by "compensated", or "affiliate sites" and how web sites pay their bills. What it most definitely does not mean is that a vendor pays the web site owner monies for biased reviews, again, it absolutely does not mean that. Read the disclaimers.

What the web site is actually compensated for is how many people click the links to the advertised offers and actually signs an agreement for a product from that link referral. On the site in question, Reviews.org, and the other review site links provided, both Viasat (Exede) and Echostar (Hughesnet) have agreed to be "affiliates" and will pay the web site owner a referral fee if a person clicks on the links for their respective Pricing Plans (for either company) and decides to sign a 2 year contract with them.

If you notice on that site, there is a link to both companies.

That is the only monies the web site owner gets, and believe me, it is pennies on the dollar.

An "affiliate" is any company that agrees to pay the website owner a "referral fee". A website can have many "affiliates" including competing businesses. It really is that simple.

Hopefully, this isn't too difficult to understand how it works and why it is completely legitimate.

@Gwalk900: Not exactly, if they claim in their Legal Disclosure that they attempt to be unbiased, then they are legally held to that, otherwise the companies mentioned will refuse Trademark rights and not pay the site owner anything. They must also put in their Disclosure that they do receive compensations from any referrals from any company that agrees to their "affiliation", including competing companies, which in the case for Reviews.org, is both Viasat and Echostar.

Hard to be "biased" when the only monies you get are referral fees from both companies. In the actual review itself, the only reasons given as to why they favor one over the other is due to the FCC Broadband Report and Hughes Net has lower introductory pricing for their new Gen5 packages.
(Edited)

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