Slow speeds

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
It seems that a company having so many problems and dissatisfied customers cannot thrive. I signed up with the Freedom plan, WITH BOOST, speeds supposed to be up to 25.  I usually get 0.9-3 download speed. Customer support was zero assistance. I wonder how Hughes Net is? I have an idea-change the name from Exede to Viasat and everything will be better.
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Tim Cotita

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Posted 2 years ago

  • 2
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VeteranSatUser, Champion

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Hughesnet might be able to deliver better speeds overall, but there is no such thing as a Freedom Plan on Hughesnet. Their data plans are woefully low.
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Here we go again. Another wanabe laywer.
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Maybe we should post a link showing what happened to the last lawyer that showed up here?
She played You Can't Win and sure enough, she lost.
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If people come to visat after having cable or have a really small data plans with visat they usually are not to happy.  But if you live out in the boonies and come from dial up or cell phone hot spot and upgrade to a freedom plan or unlimited plan most are quite happy.  I know I am.  As for service I only had to call once after a bad cable connection and the lady I talked to could not have been nicer and gave me a two week credit for the time I was without internet.
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Suzy Evans

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Well I’ve had Viastat for 1 month and it hasn’t worked right from the beginning! And I live in a very rural area! I’m about ready to not waste my money on another month of crappy service! Guess my area is not ready for streaming yet!