Mail box problems 1/4 size of what it was yesterday

  • 3
  • Problem
  • Updated 3 years ago
The mail box use to be open within coming mail all the way over to the received column.
Now only to the Subject window is open but only half of that. past that is all gray
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WARREN L GAIENNIE Jr

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  • NOT Happy

Posted 3 years ago

  • 3
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HMC1940

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I seem to be having that trouble also.
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Exede Lindsey

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Hi warren, that is awfully strange such issues are occurring with your email concerning the size. I would suggest giving our Migration team a call at 1-855-463-9333 so they can research and fix these issues for you. Thank you   
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Kenny Monday

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I called and was told there was nothing that could be done about it.  Wildblue email sucks!
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Exede Lindsey

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Hello Warren,

It appears there are more than just a few complaints concerning email issues with the size, or being able to view the entire message. Please send your account and contact information to exedelistens@viasat.com. We need a few examples to bring to our engineers to get this problem resolved for all who are experiencing this exact problem.  Thank you. 
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Morgan Griffith

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I'm having the same issue so guess I'll be sending in a report too. Everything was fine yesterday. Everything is little today. 
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WARREN L GAIENNIE Jr

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To One and All---
One day I have normal migrated mailbox and now all 4 mail boxes are Half of screen is gray middle to right edge. Also the Left half is divided into 2 columns.
Just reading my email is challenging.   
With loosing all email services for 5 1/2 days and now this..
Who ever the company paid to make this a smooth crossover FAILED and needs to give a REFUND back to the company.
Warren G
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Tina Abnee

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I'm having the same problem. Can't read an e-mail because the pane has all but disappeared. Everything was fine yesterday.
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HMC1940

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Sounds like we are all in the same boat. 
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Steve Frederick, Champion

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I haven't seen this problem so far. I use Google Chrome to check my mail, but it also works fine on Firefox and IE
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Morgan Griffith

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I'm on Firefox and no problem. Don't know if Chrome still has this problem. I'm not going to check cuz why mess with a good thing.
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WARREN L GAIENNIE Jr

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 Steve Frederick, ET AL.............
I have used Google Chrome from the beginning.. I also use ID  ^Firefox. I have just over 3700  Contacts that are in Wildblue as well as use Google Chrome. over half of them are having the same problem as am I...................................
A few in Fire Fox   about 300 and in IE almost a 1000.   
I do Genealogy in one box,  Safety training for Road work crews, 3rd is for finding work for this old Disabled Vet and the 4th is for family communications.
I may be injured but NO DEAD YET. I refuse to suck on the Public Welfare net.....I am not a quitter nor a Tick blood sucker.
(Edited)
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Steve Frederick, Champion

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Warren, I know that this is a problem being experienced by many since the change to Zimbra. The Exede engineers are aware of the problem, hopefully they will figure out what is going on and fix it. It can be very frustrating to those users affected.

Thanks for your service to our country, and for your desire to work for the system, and not take advantage of the system.
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HMC1940

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Here's a picture of my email from Wildblue.
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Tina Abnee

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That's what mine looks like too.
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Kenny Monday

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Yup!  That's exactly how mine looks.
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HMC1940

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Above picture just started doing this a couple days ago. Before that it was perfect.
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HMC1940

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My Google mail is fine. No problems there. 
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Kenny Monday

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I am having the same problem, my messages are in about a 2 inch column while the right half of the screen is blank.  I called tech support and was told there was nothing they could do about it.  I'm in the process of getting a yahoo account.  Wildblue email sucks!
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HMC1940

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I have  gmail for most of my email. What I can't figure out is everything was fine in the beginning with Wildblue and then all of a sudden this mess.
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Steve Frederick, Champion

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Up until this evening my email was displaying properly using Chrome, however I am now getting the half screen view in Chrome. I can view it normally using Firefox, so it is possible the problem is how Chrome is displaying the Zimbra webmail. I don't know what changed during the course of the day.
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HMC1940

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OH Steve I sure hope  Chrome/Google isn't going to do what Zimba webmail is doing. I use gmail as my main email.
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Knight Rider

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Nah its just an issue on zimbra side with chrome it sounds. Gmail and chrome are made for each other.
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HMC1940

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@Steve I tried  my Wildblue mail on Zimba paltform with  Firefox. Guess what I can view it normal So guess must be how Chrome is displaying the Zimbra mail. You solved the mystery. Thanks
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Tina Abnee

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Did anybody do the google takeout?  I did, but my sister didn't.  She's not having this problem with her mail.  She has Chrome and wildblue just like I do.
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Steve Frederick, Champion

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I did not do the Google Takeout, because I didn't have anything else on Google, and starting last Sunday my display went to the mini (and useless) on the Chrome browser, but still works fine on Firefox and IE.