Customer service issue

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
  • (Edited)
I find your question asking offensive. why can't you just answer a simple question or is this your way of avoiding doing anything and hoping I will just give up
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Gerald Boetsch

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Posted 3 years ago

  • 1
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Kaotic Technologies

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So whats your question.....I will give you a honest answer....
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Brad, Viasat Employee

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Hello Gerald.
Outside of your email question in another thread, I'm not sure what you're needing help with. Generally our questions asked are in order to help you and in order for our agents to access accounts via phone we do ask security questions to begin with for your account security and so that we can find your account to help you. . If you're still needing help you can email us at exedelistens@viasat.com
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Nicholas Wilson

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This is a public user mutual help forum, not the Exede customer service department.  People seem to assume it's the latter.