I Just got installed today with the Unlimited Silver 25 Mbps and my speeds are at best 2.5mps down and the upload does'nt get to 1mps what gives I was promised 25-30
Look at the time. It's prime time. That's probably as good as you're going to get in prime time and better than some get. Try it in the morning. If you get a lot better speeds then, it's congestion and there's nothing you can do. If it's about the same speed then you need to call Viasat to get it fixed.
( Michael ) I did not receive anything the installer was supposed to call when he was an hour away he called when he was 10 minutes away I was 45 when I got there the dish was already on roof he was waiting to come inside after modem was hooked up he left there wasnt any paperwork at all everything transpired from a phone call