I've lost my exede password on my phone only. all other devices are connected. How can I find the paswsword to use on my phone

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  • Updated 11 months ago
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I can't remember my password for logging into modem. All devices automatically connect except my phone. I don't want to change all other devices to a new password. Can I retrieve my password
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Melinda Farringer Moore

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  • very frusted

Posted 11 months ago

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Bev, Champion

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Melinda, check the devices, one of them may have the option to view your password on the log in screen. If not, you will need to change it, and change them all. 

Here is how to change the password, if you need to do that: http://help.exede.net/articles/General/How-to-change-your-WiFi-Modem-network-password
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Diana, Viasat Employee

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Melinda, were you successful in changing your password. Which modem do you have, SB2, or the WiFi modem?  Please send an email to exedelistens@viasat.com with your account number and contact information or call 855.464.9333.