Is there any way you can automatically connect to wifi on your hp chrome laptop ? either by the cords on the modem or what ?

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Trinity Moore

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Posted 2 years ago

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John Blount

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Mine connects when I power it up. Once you initially set it up it should recognize the network and connect.
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Kathy Tracy

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they sent me a new modem its says i have to connect my laptop to a cord and install?? very confusing as my old modem allow mw to connect wireless it picks up my router signal?
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Christine Conrad, Champion

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Kathy, the new modem must be provisioned, or initialized before you can use it wirelessly. You will need to directly connect your laptop to the  modem using an Ethernet cable.
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Old Labs

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There are two different modems used by Exede.

The original SurfBeam 2 modem is wired only and would require adding a wireless router to gain WIFI access.

Most Chromebooks typically don't come with a wired ethernet adapter but a USB to Ethernet Adapter can also be used to establish a wired connection to the original modem. 

The newer Exede WIFI modem combines the modem functionality with both wired and wireless built-in router functionality as well as a built-in voice adapter (for Exede Voice capabilities). If switching from the original modem to the newer one it's a self-install. 

The newer modem comes with WIFI already enabled by default - the username and password (actually an SSID and key) is are located on the bottom of the modem, and can be used to configure the Chromebook WIFI connection (see https://support.google.com/chromebook/answer/1047420?hl=en) - it should not be necessary to connect the Chromebook to the modem via cable (or at least I hope ViaSat didn't overlook the fact that many laptops today don't come with wired capabilities standard).

Similarly a USB to ethernet adapter can be used to establish a wired connection if needed. 

Once connected, the new modem's configuration utility can be reached at http://192.168.1.1:8080
and requires the administrative username and password which is different than the wireless username and password - the default administrative username is admin and the password is admin. Once you have access to the configuration utility, you can/should change the usernames and passwords for additional security.

P.S. Regardless of which modem. it's a good idea to have USB to ethernet adapter (readily available at Walmart, Staples, Best Buy, Amazon, etc.) handy in the future to rule out problems that may be WIFI related.
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