iPhone and iPad use POP and computer is using IMAP

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  • Problem
  • Updated 5 years ago
  • Acknowledged
iPhone and iPad don't allow selecting IMAP, brings up the old pop.gmail.com and smtp.gmail.com addresses as the incoming and outgoing mail servers. smtp.gmail.com is the primary server and it will not deleted. I have deleted and recreated my account several times and it keeps coming up as POP. Is anyone else having this problem?
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Posted 5 years ago

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Photo of Exede Lindsey

Exede Lindsey

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Hello Erin, that is strange that your old configuration settings keep regenerating. I understand the frustration since your trying to apply new email settings. We want to get this resolved for you as soon as possible please feel free to give our migration team a call at 866.945.3258 for further assistance. Thank you