Internet dropping

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
My internet keeps losing it's connection. I have checked for trees blocking the dish signal but that is not an issue.
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Gail Carruth-Jewell

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Posted 2 years ago

  • 1
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Bev, Champion

  • 3063 Posts
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Did this just start happening in the last few days? If so, consider the weather in your area and at your gateway. There is a large band of intermittently heavy storms moving across a large section of the country right now and, has been for the last two days.
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Exede Lindsey

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Hi Gail, please send us your account and contact info to exedelistens@viasat.com so we can review your account and see what could be causing your drops in connectivity. Or you can give us a call at 866.945.3258 if this is more convenient.