Did this just start happening in the last few days? If so, consider the weather in your area and at your gateway. There is a large band of intermittently heavy storms moving across a large section of the country right now and, has been for the last two days.
Hi Gail, please send us your account and contact info to firstname.lastname@example.org so we can review your account and see what could be causing your drops in connectivity. Or you can give us a call at 866.945.3258 if this is more convenient.