inaccurate usage.

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  • Problem
  • Updated 1 year ago
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Dito on the inaccurate usage. We have never been able to download one movie and we don't use social media. We do watch some youtube maybe once every 2 months. We are on a 12 mg plan and never make it the full month.  We only back up our iphones about once every 2 months or when we are at McDonalds. Looking close at Hughe.  When you call in they use every excuse as to how you used your data up and how someone else must be accessing our internet.  We live in the middle of a large acreage and it is just my husband and I.  
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Kurt Menking

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Posted 1 year ago

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Diana, Viasat Employee

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Hi Kurt, Let us take a look at your data usage. Please send your account and contact information to exedelistens@viasat.com.