I'd like to change my billing due date

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  • Updated 3 years ago
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My bill is always due on the 24 the, but I don't get a check till the first. This gets my service suspended for the last week every month, can I change when my bill is due?
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Wanda Sparks

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  • Frustrated

Posted 3 years ago

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Christine Conrad

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Exede can change your billing date. Send an email with your account and contact info to exedelistens@viasat.com or give them a call at 866.945.3258. Explain that you need to change your billing date because of your check coming after your current  billing date.
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Exede Lindsey

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Hi Wanda, good news is that you do have the option to change your billing cycle date but you must be at a 0 balance before your cycle can be updated. Feel free to give us a call at 866.945.3258 or send us an email to exedelistens@viasat.com and we can get this taken care of when you’re ready.   

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