I would like to inquire about the Internet. I don't have it and would like to get started.

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  • Updated 2 years ago
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I am new to Exede, and would like to get Internet set up at home.
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Rosa Peter

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Posted 2 years ago

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Brad, Viasat Employee

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Hello Rosa. If you have Exede you have the internet. Now if you want wifi (or be able to have all devices on the internet) all you will need is a router. This doesn't usually come with installation (unless you have our new speedboost modems) but it's about $60 or so on average and plugs right into your Exede modem and you can have all your devices connected to the internet. 
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Brad, Viasat Employee

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If you want me to check for you just send an email to exedelistens@viasat.com with your phone number
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Bev, Champion

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Excede is a great option if you don't have reliable DSL available. Just visit Exede.com and use the package selector tool to be sure you get a data plan that is right for you.

I've had the service for over 10 years, only needed two service calls in that time and, one was because my stepson accidentally felled a tree on my dish and broke the tria. The other was to relocate the service to another room in my home. (Could have moved the cable myself but, it was a chance to have my alignment and equipment checked in the process.)

Heavy storms will disable the service, temporarily but, I've had many days of light to moderate rain here and, no loss of connection. I've not had any major issues with customer service, no problems with billing, changing plans or anything.

Just remember it is metered service, meaning you have a limited amount of data (upload and download, and it includes loading web pages) to use before your speed will be slowed. Choose a plan that will meet your needs and, you'll be happy with the service.
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Larry Byars

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Where are you located? A local dealer would e good.
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Diana, Viasat Employee

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Hi Larry, You can locate a local dealer by logging onto www.exede.com. At the bottom of the page under Contact click on Locate a Dealer.   
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Larry Byars

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I am a dealer and installer.
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Angie Castillo

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I would not recommend getting this internet either. Customer service is horrible and by all means they charge an arm and a leg to disconnect. I have moved 3 times since I have had service with them. I have moved to a location where the land lord will not allow me to install anything and they want to charge me 15$ for every month until my contract is up. service was not all that great either. I can use dial up and get better service! PLEASE CHOOSE ANOTHER PROVIDER!!


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Exede Lindsey

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Hello Angie, I’m sorry you feel this way. When you sign up for Exede internet there is a 24 month contract agreement you must agree to before you begin service. If you disconnect your service before the end of your contract, you may be charged early termination fees (ETFs) - $15 for every remaining month on the contract.