I won't take much more.

  • 1
  • Question
  • Updated 2 years ago
Why does no one want to send a new modem like I asked for two months ago on April 12th? The one I have now is Model # RM 4100. 30v 2.5A OR 55v 1.47A SN 283712423286 . I have done everything everyone has asked me to do. Everything on my end checks out to be fine. It all points to the modem. I'm tired of messing with it. Either have someone bring a new one, or, have someone come get the rest of your equipment.
I can pull your post out of the ground myself. I have a tractor to do it with. It will just take a few minutes.
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Albert Reynolds

  • 12 Posts
  • 1 Reply Like
  • severely angry. You don't want to see mad.

Posted 2 years ago

  • 1
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Diana, Viasat Employee

  • 2447 Posts
  • 481 Reply Likes
Hi Albert,  I apologize for all the issues you are having with getting a new modem.  Please send an email to viasatlistens@viasat.com. We can get a service call scheduled for you.  Diana