I made a mistake in changing my plan today

  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
The plan that I chose today is NOT what I wanted. I did not understand the person on the phone who was taking like bugs bunny. Take me back to my plan that I had yesterday. Otherwise, I will research other providers that are more flexible with their plans.
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Gail Potter

  • 0 Posts
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  • ANGRY

Posted 8 months ago

  • 1
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J&J

  • 1683 Posts
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Go to :

https://mysso.exede.net/

Login and wait for it to catch up.  Click the link to "Change Your Plan" and choose what you like.
 
You could have done this in the first place, now you still can.
 
(Edited)
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James

  • 333 Posts
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if he had a late nite free zone he got screwed because they will fight you tooth and nail and refuse to put you back on it.
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Matt B, Viasat Employee

  • 788 Posts
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Gail,

As this is a public forum, we cannot discuss account details.  However, if you email us at ViasatListens@viasat.com, describe your issue in detail, and include your account information, we'll see what can be done!