I have to reset my modem at least twice a day my cable attenuation is 19.5 what is that?

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my speed drops down to 1mbs after reset it goes up to 20mbs what is that cable attenuation?
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Barry Paepcke

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Posted 6 months ago

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Judge and Jury

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It means your cable has a problem.  Only a mere sample of the signal is being delivered to the modem from the TRIA.

First and easiest things to do are:

Un-plug the ViaSat modem
Remove the cable from the ViaSat modem and put back again.
Do the same at the TRIA
Plug the ViaSat modem back in
Go to in a web browser and watch the re-sync process.
If it does indeed re-sync, look at info again. (all info is bad/wrong until it completes re-sync)
If it's still bad, a service call is needed.
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Diana, Viasat Employee

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Hi Barry,  Please send an email to exedelistens@viasat.com with your account and contact information if the above instruction by Craig didn't fix the issue.  For immediate response, call Exede Customer Care at 855-463-9333. 
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Markgc, Champion

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Does anyone know how the cable attenuation is calculated. It seems to be calculated rather than measured since I see mine varying a bit and I doubt if the actual attenuation is really varying.
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Markgc, Champion

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A loss of 19.5 dB means that only 1/89 th of your signal power is making it through the coax .

FYI   http://www.satsig.net/lnb/db-calculator.htm