I have a Liberty 30 plan with an older modem and a Linksys 03489 router. download speeds are consistently only around 2 mb. very frustrated.

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I have a Liberty 30 plan with an older modem and a Linksys 03489 router. My download speeds are consistently only around 2 mb. very frustrated.
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Brad Keen

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Posted 1 year ago

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Brad, Viasat Employee

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Hi Brad

Do you know if you're by chance past your priority data? we may want to look at the modem if not. You can call us at 855-463-9333 (faster) or email  us at exedelistens@viasat.com 
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J&J

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Linksys 03489 router?  Google can't even find that model.  Perhaps you entered an incorrect number?
 
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Andy Schack

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Brad. I just got back from an install where the customer had an older Linksys router. Install went just fine, then I had to tangle with the router. Seems those older Linksys routers start acting up and just don't work very well. I sold this customer a new router and everything started working just fine.

Andy