I have a Liberty 30 plan with an older modem and a Linksys 03489 router. download speeds are consistently only around 2 mb. very frustrated.

  • 1
  • Problem
  • Updated 1 year ago
I have a Liberty 30 plan with an older modem and a Linksys 03489 router. My download speeds are consistently only around 2 mb. very frustrated.
Photo of Brad Keen

Brad Keen

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Brad

Brad, Viasat Employee

  • 3121 Posts
  • 1100 Reply Likes
Hi Brad

Do you know if you're by chance past your priority data? we may want to look at the modem if not. You can call us at 855-463-9333 (faster) or email  us at exedelistens@viasat.com 
Photo of J&J

J&J

  • 1687 Posts
  • 1003 Reply Likes
 
Linksys 03489 router?  Google can't even find that model.  Perhaps you entered an incorrect number?
 
Photo of Andy Schack

Andy Schack

  • 854 Posts
  • 753 Reply Likes
Brad. I just got back from an install where the customer had an older Linksys router. Install went just fine, then I had to tangle with the router. Seems those older Linksys routers start acting up and just don't work very well. I sold this customer a new router and everything started working just fine.

Andy