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A big thanks to Beau for helping me get my connection fixed. Was a new customer have only been here a week and my speeds have been below avg from the beginning. Have been playing email and phone tag with Beau for the last few days but finally was able to connect and we spent about an hour on the phone and now my speeds are lightning fast (lol ok maybe not quite that fast) but faster speeds than I have seen sense day one!!! So a BIG THANKS to Beau for getting me fixed and keeping me from wanting to go back to HughesNet!!!