I don't need 4k HD, or any HD for that matter

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged

I would be happy if I could just stream a movie during off peak hours. The fact is that I can't really stream anything at all most nights, and when I do get it to work, it is pixilated and buffers more than it plays. I'm sitting here after one in the morning watching that stupid circle spin! I'm not a wealthy man, and $120 a month is about all I can put toward a staticy, echoing phone and two days worth of internet. I have kids to raise. You keep telling us that new technologies are going to kick in any day, and that our internet should improve, but if I were holding my breath I would have been dead a year ago!


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Jason Nelson

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  • frustrated

Posted 5 months ago

  • 1
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Jason Nelson

  • 4 Posts
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I have a solution! (sort of) For those like me who are on a budget and can't afford some outrageous plan... After your two days worth of internet are up, pausing your stream every ten seconds, for about ten seconds, seems to be a little better than letting it buffer. It's still no way to live, though. Who has four frustrated hours to devote to a movie after midnight?
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Brad, Viasat Employee

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Hi Jason,

This might be better off being addressed to an email on viasatlistens@viasat.com but do you know if you've gone over your data? If not, I know a few workarounds that won't involve pausing is if the title you're trying to watch is pre-downloaded. Obviously we don't expect you to do that permanently BUT say for example you're on Netflix, quite a few titles will allow you to download in advance for offline viewing. If you send an email we can probably take a closer look and see if we can help you out with this.