I am not happy with this company. Their speeds are slow. They are not helpful. I work from home and told me I would have an unlimited plan. I did not have an unlimited plan and had to work out a friends home . They will not me let out of my contract. Their service is not helpful. I will need to get a lawyer involved because I am not paying a $300 fee for service that has been awful since day one.
Sorry that you didn't read the fine print and fell for the marketing hype. I have a feeling you had unrealistic expectations. Satellite internet should be used if your only other option is dial-up. For $300 a lawyer might write a demand letter that will get thrown straight in the trash. If you give a little background you might get some advice here on how to better exist with the limitations of satellite internet.
I left after being with them and wanted to restart the 24 month ball n chain...well I left....removed my debit card and got new one just to be safe....they can't collect a dime....it's a scam to trap you into 2 years @#$@#$ service....when I moved they liked to me stating that my account was in hibernation then after move said totally different....