I am currently on Hold for 1 hour and 23 minutes to Cancel my Exede Account.

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I am currently on Hold for 1 hour and 23 minutes to Cancel my Exede Account. I ask to speak with a Supervisor because they billed me today and will not credit my account. I would like to speak to someone.. Does anyone work there??
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Jennifer Wolsey

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Posted 2 years ago

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Jennifer Wolsey

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1 hour and 33 minutes... Still no answer!!
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Mohammad Hussein al-Baghdadi

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@James Besser

Do they teach English in Wisconsin?

All of your post are unintelligible.


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Jim16

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"Colorado is nicer state. Better than California were you are at. Viasat is hiring a monitor for the water cooler. You would be good at it" 


No problem Baghdadi.  You must be the one who can't understand English.  

(Edited)
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Ivan Bludnik

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@Jim16
Great Scott.
Calm down fat man.
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Old Labs (VS1-329-L12FZ)

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Water Cooler??? What's that??? In much of Wisconsin (as well where I grew up),

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Andy Schack

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Pretty dang good job there Jim.....you should be an app. 

Andy
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Diana, Viasat Employee

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Hi Jennifer,  I apologize for the long hold time. I see you were able to disconnect and a refund is being processed. If you have any additional issues or concerns, please send an email to exedelistens@viasat.com so we can assist you with a resolution.
(Edited)
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Patricia E VanDamme

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I've been on hold for 1 hour 13 minutes....I need to speak to someone today!!!
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Jim16

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Major outage Pat.  Look at the other posts on this forum.  You will probably not get thru to anyone anytime soon.

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