I am currently on Hold for 1 hour and 23 minutes to Cancel my Exede Account. I ask to speak with a Supervisor because they billed me today and will not credit my account. I would like to speak to someone.. Does anyone work there??
Hi Jennifer, I apologize for the long hold time. I see you were able to disconnect and a refund is being processed. If you have any additional issues or concerns, please send an email to firstname.lastname@example.org so we can assist you with a resolution.