I 'am a excede custumer Krystal FREY

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  • Updated 2 months ago
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  • (Edited)
I 'am a excede custumer Krystal FREY I HAVE HAD BAD SERVICE SENSE DAY 1 I WAS TOLD A MONTH AGE TO WAIT TILL MARCH AND A BETTER SERVICE WOULD BE COME FOR THE SAME PRICE OR LESS I'M ON LIBERTY18 MY SERVICE COST ME ABOUT 128$ A MONTH AND MY SPEED 3 DAYS AFTER I PAY MY BILL SLOWS DOWN SO BAD IT TAKES HOURS TO WATCH A ONE HOUR SHOW THIS IS 100% BULL FIX IT OR I'M GOING TO HUGHSNET.............................................
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Eric Frey

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Posted 2 months ago

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Judge and Jury

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Eric Frey

You should edit your post if possible to remove personally identifiable information.  This is a public forum where anybody can read your post.

This is a useful forum to learn the proper method of bringing your Viasat performance issues to their attention.  Send an email to viasatlistens@viasat.com describing the problems you are experiencing.  Include your account number and contact information.  You will receive a confirmation email in minutes and an official reply will come from Viasat withing 24 hours.
 
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Stephen Rice

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How long have you been a Viasat/Exede customer?
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Brad, Viasat Employee

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Hi Eric

This is a live, OPEN and non-direct way to reach Viasat. I've removed your account and personal information.

Please call us at 855-463-9333 or email viasatlistens@viasat.com